Terms and Conditions

Please read these Terms & Conditions carefully before using our website or placing an order. By accessing our site or making a purchase, you agree to be bound by these terms.

1. About Us

CanKoji is operated by Reuben Creighton, located at 44 Crest Park Parade, Queanbeyan West.

2. Use of This Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others. You must not use this site to:

  • Transmit any unlawful, harmful, or fraudulent content

  • Attempt to gain unauthorized access to any part of the site

  • Interfere with the proper functioning of the website

3. Products & Pricing

We reserve the right to modify or discontinue any product at any time without notice. All prices are listed in Australian Dollars and are subject to change. We are not liable for typographical errors in pricing.

In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price and will notify you promptly.

4. Orders & Payment

By placing an order, you confirm that the information you provide is accurate and complete.

We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud or stock unavailability.

5. Intellectual Property

All content on this website — including text, images, logos, and design — is the property of CanKoji and is protected by applicable copyright and trademark laws. You may not reproduce or use any content without our express written permission.

6. Limitation of Liability

CanKoji shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website, to the fullest extent permitted by law.

7. Governing Law

These Terms & Conditions are governed by the laws of Australia, and the conditions set out by the ACCC.

8. Changes to These Terms

We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page with an updated date. Continued use of the site after changes constitutes your acceptance of the new terms.

9. Contact Us

  • Email: contact@cankoji.com.au

Privacy Policy

1. Information We Collect

We collect the following types of information when you use our site or make a purchase:

  • Personal identification information (name, email address, phone number)

  • Billing and shipping address

  • Payment information (processed securely via Squarespace Payments)

  • Browser and device information (via cookies and analytics tools)

  • Purchase history and browsing behavior on our site

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Send order confirmations and shipping updates

  • Respond to customer service inquiries

  • Improve our website and product offerings

  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal data. We may share your information with trusted third parties only as necessary to operate our business, including:

  • Shipping carriers (to deliver your order)

  • Payment processors (to handle transactions securely)

  • Analytics providers (e.g., Google Analytics)

These third parties are contractually obligated to keep your data confidential and use it only for the purposes we specify.

4. Cookies

We use cookies to enhance your browsing experience and analyze site traffic. You can control cookie settings through your browser. Disabling cookies may affect some site functionality.

5. Data Retention

We retain your personal data for as long as necessary to fulfill orders and comply with legal requirements. You may request deletion of your data at any time by contacting us.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Opt out of marketing communications at any time

To exercise any of these rights, contact us at contact@cankoji.com.au

7. Security

We implement industry-standard security measures to protect your personal data. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies separately.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date.

10. Contact Us

  • Email: contact@cankoji.com.au